(519) 634-5335
Getting Familiar With The Property Management World - Contacts You Should Have -
If we do not have services listed in your area of residence, please contact us to speak to an employee directly
CONTACT INFORMATION:
Provided below are a few helpful links and phone numbers for landlords and tenants.
Laws and By-Laws:
Ontario Landlord & Tenant Board – home page
Local Services:
Kitchener Utilities: Gas and Water 519-741-2450
Kitchener Wilmot Hydro 519-743-3600
City of Cambridge: Water 519-623-1340
North Dumfries Hydro 519-621-3530
Union Gas 519-885-7400
City of Waterloo: Water 519-886-1550
Waterloo North Hydro 519-886-5090
Reliance 519-821-2998
Enercare Connections: Electric 1-866-449-4423
Bell 1-800-667-0123
Rogers 1-855-381-7834
Covid-19 Policies and Reminders
Ensuring you stay safe, healthy and aware in these trying times
The Coronavirus has had a huge impact on all of our lives, but Guardian is still available to cater towards your every property need. There are certain guidelines that must be enforced by landlords and followed by tenants while on the premises to protect and be considerate of everyone's safety.
Due to Covid-19, our move-in inspections are handled in the following manner:
The rental agents will come outside to meet you at the front door at your scheduled time.
Masks are required for both agents and applicants
Agent will give you the keys and collect from you, your money order, and 10 post dated rent cheques while practicing safe distancing of 6ft.
They will provide you with the keys and collect from you, your money order and 10 post dated rent cheques while doing their best to adhere to safe distancing of 6 feet.
You will have a brief moment to review the inspection report and sign the documents (any noted concerns or required maintenance after this point will need to be communicated via email to service@guardianpm.ca).
You will receive a copy of the move-in inspection report for your records shortly after. You will be asked to review the inspection report and smoke alarm report and sign both documents, usually taking about 15 minutes. During this time, everyone will be in the home, but doing their best to adhere to safe distancing of 6 feet.
You will receive a scanned copy of the move-in inspection report for your records shortly thereafter.
If any concerns or required maintenance are noticed after the agents have left, please communicate these issues via email to service@gurdianpm.ca.
There are two bylaws, one for transit and one for other indoor spaces. The bylaw for indoor spaces will also now include communal spaces in multi-residential buildings and taxis.
The bylaw asks anyone who can wear a mask to do so. The exceptions include young children and people with health conditions that make it hard for them to wear a mask. There is no requirement for people to prove they have a health condition.
